Rental Policy – Himalay Rental Tours
By renting a scooter, motorbike or car from Himalay Rental Tours, you agree to the rental conditions below. The goal of this policy is to protect both you and the company and to keep all rentals clear, safe and fair.
1. Preamble
Renting a vehicle from Himalay Rental Tours means you accept the general and specific conditions in this document. You confirm that all details provided to us (name, contact information, licence details and accommodation) are correct and that you are legally allowed to drive in Mauritius.
2. Security deposit & damage deductible
A refundable security deposit is required for every rental. The amount depends on the type of vehicle:
- • Scooters & motorbikes below 250cc – security deposit
- • Motorbikes 250cc and above – higher security deposit
- • Rental cars – higher security deposit due to value
The deposit is kept to cover possible damage, theft or loss according to the conditions communicated before your rental. Where no damage or claim exists, the deposit is returned after the vehicle has been checked.
3. Renter responsibilities
- • Take reasonable care of the vehicle and operate it responsibly at all times.
- • Never allow anyone without a valid driving licence to use the vehicle.
- • Never drive under the influence of alcohol, drugs or any substance that affects your driving.
- • Obey all traffic laws and settle any fines, tickets or penalties incurred during the rental.
- • Inform Himalay Rental Tours immediately in the event of an accident, theft, breakdown or damage.
- • Do not use the vehicle for racing, off-road driving or any illegal activity.
4. General rental terms
- • Minimum age to rent is usually 18 years or higher.
- • A valid national or international driving licence is required for the same vehicle category.
- • Rental duration, extension of rental and late return will be clearly explained before you confirm.
- • Extra kilometres, late return or extra drivers may result in additional charges as communicated in advance.
- • Helmets are supplied for scooters and motorbikes where required.
5. Fuel policy & traffic fines
- • Fuel is normally not included. The vehicle should be returned with approximately the same level as at pick-up.
- • Any difference in fuel level may be charged according to the rate communicated.
- • All traffic fines, parking tickets and penalties during the rental remain the renter's responsibility.
- • Any fine or penalty received after the rental period may be charged using the details provided at the time of booking.
6. Accidents & damage
- • In the event of an accident, you must contact Himalay Rental Tours immediately and, where required, inform the local authorities.
- • Do not admit liability at the scene without instructions from the rental provider or insurer.
- • A damage report and/or police report may be requested in order to process the incident.
- • The renter remains financially responsible for damage according to the deductible and conditions confirmed in writing.
7. Theft & loss
- • In case of theft or suspected theft, you must immediately notify Himalay Rental Tours and the nearest police station.
- • Vehicle keys, documents and any provided equipment should never be left unattended.
- • A deductible may apply in case of theft, according to the conditions given before rental.
- • The renter is responsible for replacement of lost keys or documents at the actual replacement cost.
8. Cancellation & modification
- • Cancellation terms will be communicated during booking and may differ depending on season and vehicle type.
- • Last-minute cancellations or no-show may result in charges or loss of deposit.
- • Changes to dates, times or vehicle categories are subject to availability and may affect the final price.
Rental policy – FAQ
Do I need an international driving licence?
Most visitors can drive with their normal national licence if it is valid for the vehicle type and clearly written in Latin characters. In some cases an international licence is recommended. Ask us on WhatsApp if you are unsure.
Is insurance included in the rental price?
Basic insurance is normally included, with a deductible in case of damage or theft. Exact coverage and deductible amount are always explained in writing before you confirm the booking.
Can someone else drive the vehicle?
Additional drivers must meet the same licence and age requirements and must be declared before the rental. Driving by undeclared persons may void insurance coverage.
What happens if I have an accident?
Stay safe first, then contact us immediately. We will guide you on next steps, including any police report and how the insurance and deductible apply to your situation.
Can I drive on the beach or off-road?
No. Off-road, beach and dune driving are strictly prohibited and may result in total loss of insurance coverage and full responsibility for damage.
How are disputes handled?
Any disagreement is first discussed calmly between you and Himalay Rental Tours. Where required, Mauritian law and competent local courts will apply.